We use cookies to offer the best possible user experience on our website. We also use third-party cookies, to deliver personalised advertisement messages. By using our website you agree, that cookies can be saved on your device. Further information on the cookies used and on how to disable them can be found here.
 
 
 

Terms & conditions

Our staff will be pleased to assist you to make your stay unique.

Services: 
  • Organized excursions by boat, in the mountains or mountain bike;
  • Wine and food tasting visits;
  • Cookery courses;
  • Personal tuition in all kinds of sport: kayaking, sailing, tennis and many more;
  • Adventure Park for Team building and fun;
  • Ticket reservations for concerts, music festivals, theatre and cinema;
  • Air and railway ticket reservations;
  • Restaurant reservations;
  • Baby sitting upon request;
  • Transfer to and from airports, railway stations, for shopping, tours, by hotel private car (Mercedes Viano);
  • Limousine, helicopter and private boat service.

Guaranteed Reservations and Deposits:

For a reservation to be valid, it must be guaranteed to a major credit card (expiry date must be indicated) or a deposit for the whole amount of the stay must be made.

Cancellation Policy:
Reservations can be modified or cancelled within 48 hours prior arrival without any fee. In case of late cancellation, reduction in length of stay or no-show, a penalty equal to 100% of the total stay will be charged.

Credit Cards:
The Hotel accepts the following cards: American Express, Diners Club, MasterCard/Eurocard, Visa, JCB.

Check-in Time: Check in after 15.00 p.m.
Check-out Time: 12:00 noon.

Child/Family Policy:
  • Cot for babies up to 3,99 years old inclusive: free
  • Extra bed rate for children 4-12 years old: € 60,00 per day
    (Applicable to junior suites and classic rooms landside view).
  • Click here for our family offer

Pets:

Pets are admitted, maximum one per room. Pets are not admitted in the public areas of the hotel, with the exception of Terrace Bar.
Small sized dogs (maximum height 25 cm) are accepted at the cost of € 20,00 per day
Medium sized dogs (maximum height 55 cm) are accepted at the cost of € 30,00 per day
Large sized dogs are accepted at the cost of € 50,00 per day.